Viewing Our Footage Collection w/ IE8 or IE9

It has been brought to our attention that there are some compatibility issues when attempting to view videos on our site in Internet Explorer 8 and 9. There is a simple solution to this problem and we thought it would be be a good idea to post a step by step guide on how to work around it.

If you try to view a video in on the preview page and all you get is a black screen on the video player then you will need to change your “Compatibility Settings” in the Compatibility Menu.

First, you will need to make sure the “Command Bar” is activated, which houses several buttons such as the home page icon, rss feed icon, printer icon and the page, safety and tools drop down menus. Then you will click the Page drop down menu and select “Compatibility View Settings.” Once the pop up window opens, simply switch your settings to view all websites in “Compatibility Mode” and you’ll be all set.

There are two different locations for this menu depending on if you are using Internet Explorer 8 or Internet Explorer 9, and you very well may have them arranged differently, but the menu bar will look the same.

Use the screenshots below to help guide you to the Page drop down menu:

Internet Explorer 8

Internet Explorer 9

We hope this helps! As with anything footage related, if you have any questions please don’t hesitate to shoot us an email at: footage@danitadelimont.com

Happy viewing!